Privacy Policy

Virtus upravljanje d.o.o., operating as a tourist agency and holder of the brands Molo Longo and Feryas (hereinafter referred to as: the Agency), is committed to respecting the anonymity and privacy of its website users.

The Agency collects only those personal data of its clients that are necessary for conducting our business operations and fulfilling our obligations, while protecting them against any unauthorized or unlawful processing. We inform our clients about the purpose and method of data collection and always provide them with a choice regarding whether their data may be used for marketing purposes or deleted.

For this purpose, the Agency operates in full compliance with the General Data Protection Regulation (GDPR) and the Act on the Implementation of the General Data Protection Regulation.

Data Processing

The processing of our clients' data is based on our legitimate interest to provide clients with optimal services and to achieve satisfactory productivity in cooperation with our clients.

We may request data from you when you book accommodation through our website, subscribe to our newsletter, fill out a questionnaire, and in other similar cases where your data is required to fulfill the purpose of data collection and processing. In these instances, we may request your:

Full name
Telephone number
Email address
Payment details

Personal and other specified data collected by the Agency from its clients will be stored in a safe and secure database and will not be accessible to third parties.

WSPay Usage Statement

The Agency uses WSPay for online payments. WSPay is a secure system for real-time online payments, accepting credit cards, debit cards, and other payment methods.

WSPay ensures the secure entry and transfer of card data for both the buyer and the merchant, which is verified by the PCI DSS certification held by WSPay. WSPay utilizes a 256-bit encryption SSL certificate and the TLS 1.2 cryptographic protocol as the highest levels of protection during data entry and transfer.

Your Rights in Personal Data Processing

Right to consent and withdrawal of consent: If the data processing is based on your consent, you have the right to withdraw your consent at any time by sending a written notice of withdrawal to the Agency's business address at Trpimirova 1A, HR-51000 Rijeka, or via email to info@feryas.com.
Right of access: The right to receive confirmation as to whether or not your personal data is being processed, as well as information on the processing methods, storage location, etc.
Right to erasure ("right to be forgotten"): Applies if you have withdrawn your consent or if your data is no longer necessary for the purposes for which it was collected and processed.

Cookies and Their Purpose

This website uses cookies and similar technologies to ensure that we provide you with the best possible service. A cookie is a piece of information stored on your computer by the website you visit. Cookies typically store your website preferences, such as your preferred user interface language, etc. By clicking "Accept", you consent to the processing of your data.

Cookies may be used to optimize your experience on our website or to save your browsing preferences. Cookies also help us facilitate the accommodation booking process for you and customize the website to your needs.

How to Disable Cookies

You can manage whether or not to allow cookies to be stored on your computer through your browser settings. If you disable cookies, you may not be able to use some of the functionalities of this website. If you have not disabled cookie collection in your browser, this website will collect them automatically. The method for disabling cookies and withdrawing consent for their collection depends on each individual browser.

Types of Cookies

Session (strictly necessary) cookies: Session cookies are removed from your computer upon closing the internet browser. Websites use them to store temporary data, such as logged-in user identification, and they remain active for the duration of the session during the accommodation booking process, etc.
Performance cookies: These cookies are used by the service provider to monitor and analyze website usage. The Agency uses these cookies to generate statistics regarding the number of website visitors, how the website is used, to track newsletter activities, etc. They serve to achieve the intended performance goals of the website, improve website functionality, and thereby facilitate easier use for the user. This type of cookie is permanently stored in the user's computer memory and is deleted only upon expiration or through intentional removal from the hard drive.
Functional cookies: These cookies are used to store data regarding the user's habits, preferences, and website usage patterns, such as language, location, username, etc. Through these cookies, the Agency personalizes the website experience for each individual user. This type of cookie is permanently stored in the user's computer memory and is deleted only upon expiration or through intentional removal from the hard drive.
Marketing cookies: These cookies are used to collect data on general user browsing behavior. The Agency may use them to deliver relevant offers from other advertisers and to fulfill contractual obligations toward third parties (e.g., when renting a vehicle through the Agency's website, to fulfill its obligations to the rent-a-car company).

Google Analytics

Google Analytics is a software tool by Google Inc. used to track and analyze website traffic. To perform its functions, Google Analytics uses the cookies collected during your visit to our website. The data collected by Google in this manner is used exclusively for the purpose of analyzing our website traffic and is fully protected against any misuse or unauthorized sharing.

If you wish to prevent your data from being used by Google Analytics, you can do so indirectly by disabling and deleting cookies on our website, or directly by opting out of Google Analytics via a separate cookie choice that is visible to you while using our website.

Third-Party Websites

This website contains links to other websites. The owners of those websites process their visitors' data independently of the Agency, in accordance with their own data processing policies. Consequently, the Agency shall not be held liable for the data collected and used by those websites.

Contact

Any questions regarding the protection of your privacy and the use of your data can be directed to:

Email: info@feryas.com
Mail: Trpimirova 1A, HR-51000 Rijeka